Job Description

Key functions :
● Awareness call start of the month
● Adhering to Quality parameters
● Adhering to COC / TAT / Wrap-up
● Identifying POS accounts , Prioritize the Customers
● Collects additional charges such as Penal charges
● Achieve Daily Recovery Resolution (DRR) as per Milestones set
● Ask for PTP , generate Pick-ups
● Identifying accounts for Field visits

Good communication and Keyboard skills.
High level of Self Drive/Enthusiasm.

Responsibility

Awareness call.
Identifying accounts for Field visits.

Qualification

Any Degree

Experience

0-5 year in Any BPO-years