Job Description

Key functions will be:
 Managing the process and productivity for the assigned centre.
 Conduct risk based assessments on processes in order to better determine areas of focus
for internal controls.
 Developing, implementing and Monitoring Compliance.
 Training & developing the team on processes and collection strategies.
 Maintaining MIS and weekly trackers on the quality, process and training.
 Conducting Training and assessments at centers.
 Works in close co-ordination with the Collection manager’s in delivering superior service
Managing.
 Co-ordination with quality officers for quality assurance and process orientation.

 Good communication.
 High level of Self Drive/Enthusiasm.

Responsibility

 Responsible of centre profitability.
 Responsible for process proficiency.
 Strong analytical and understanding skill.

Qualification

Any Degree

Experience

2-4 years-years